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Monday, April 12

This optional day focuses on Creating New Revenue Streams. The day reveals new services, new models, new revenue streams that agencies have launched to kick start their revenue. Add Monday to your registration for $280.

Tues, April 13 & Wed, April 14

Focus in on the most innovative approaches to business development. Learn new strategies and tools that agencies are using right now to convert business – despite the current economic climate.

Pre-Conference Workshops

February & March pre-conference sessions included with a full 3-day Registration

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Pre-Conference Workshops

Brent Hodgins

New Organic Growth Strategies: Mining Every Project From Every Client
Friday Feb 5th, 1:00 pm - 2:30 pm EST

Mirren Training: Brent Hodgins, Partner/Director of Client Services

WORKSHOP COMPLETED.

Brent Hodgins

Turn Your Website Into A Compelling Sales Tool
Monday Mar 8th. 1:00 pm - 2:30 pm EST

Mirren Training: Brent Hodgins, Partner/Director of Client Services

Let’s be honest, most agency websites are designed to make the agency team feel good about itself. They certainly aren’t designed to engage clients. From cliché-ridden copy to self-indulgent waxing about the future, most agency websites are missing the opportunity to drive new business...Learn more ›

07:30 AM

Conference Registration and Breakfast

Registration begins at 7:30am sharp. Grab a fresh cup of coffee, some morning snacks and meet a few of your fellow participants.

    Conference Registration and Breakfast

    08:30 AM

    Opening Remarks

    Jones Lundin Beals: Brian Goodall, General Manager

    Opening Remarks

    Jones Lundin Beals

    08:45 AM

    Keynote: The Viability of Your Agency

    There has never been a period quite like the last 18 months. The simultaneous impact of technology and the global economic downturn have completely disrupted the agency industry. Bob Greenberg and Barry Wacksman will discuss specifically what has changed and the implications to agency business models and service offerings.

    You will not want to miss this keynote address that will completely change the way you look at your agency – and the future viability of your agency.

    Keynote: The Viability of Your Agency

    R/GA
    R/GA

    10:00 AM

    Jump Start Your Play & Innovation

    As adults, we often mistake playfulness as something children do when they're not learning. However, research has shown that playfulness is one of the most powerful developmental processes linked to learning, and one of the key enablers of creative thinking. Expect an interactive and engaging session.

     

    Presented by IDEO Partner Duane Bray, this session will show how IDEO's designers use exploratory play - specifically exploratory play, construction play and role play - has helped their clients become more innovative themselves.

     

    As more organizations enhance their innovation capacities, it's crucial for agencies to exercise their play muscles while effectively engaging clients in the same process.

    IDEO: Duane Bray, Partner

    Jump Start Your Play & Innovation

    IDEO

    11:30 AM
    Break-out Sessions

    Building a Profitable Social Media Practice

    Track: Large Agency, Agency Principals

    Over the last year, Social Media has become one of the hottest ticket items for clients. However, with fuzzy direction from clients and a belief that it should only cost a dime, building an agency practice that delivers it efficiently and profitably is another matter. And, while many agencies claim to have a Social Media practice, the reality is sometimes a little different. Edelman has been the pioneer in successfully integrating interactive and social media into a “traditional” agency offering.

    Danielle Wiley will take a case study approach and review the infrastructure, staffing and core competencies required to pull together a Social Media practice that drives revenue.

    Edelman: Danielle Wiley, SVP, Social Media & Consumer Brands

    Creating New Revenue Streams: Innovator Panel One

    Track: Innovators
    Building on Monday’s theme, the first panel on this topic will focus on what it takes to turn innovative new services into new revenue streams. They will discuss innovative new products, services, business development strategies and delivery mechanisms they’ve created to increase their revenues. Rather than just theories from talking heads about “what might work,” you will get a behind the scenes look at new approaches actually working right now.

    The panel will discuss a range of new models: from new strategic consulting services, to strategy-only business models, to mobile commerce, to launching new brands, to adapting the agency to better profit from project-oriented work.

    Building a Profitable Social Media Practice

    Edelman

    Creating New Revenue Streams: Innovator Panel One

    BBH Labs
    Trumpet
    Victors & Spoils
    Redworks

    12:30 PM

    Networking Lunch

    Meet many of your agency peers while taking a break over lunch.

      Networking Lunch

      01:15 PM
      Break-out Sessions

      The Eight Stages of Orchestrating a Business Turnaround

      Track: Small-Mid Agency, Agency Principals

      Betancur built his career as a turnaround specialist and will apply practical lessons from outside the agency world. He has led very successful turnaround initiatives at a number of international organizations, including Publisher’s Clearing House, Urban Brands and the direct division of PPR (a $12B French luxury goods retailer). At Jump Ramp Ventures, Betancur’s team creates new revenue streams for their clients by taking them online and by revitalizing old products with new sales potential.

      In this session, Betancur will cover the eight stages of orchestrating a business turnaround. This will include:

      • Properly defining clear, attainable, measurable goals.
      • Instilling leadership and responsibility in your subordinates.
      • Building an infrastructure that allows your people to explore and experiment within defined parameters.
      • Building a culture of build, test, refine and launch.

      Take away a step-by-step approach that you can apply to building your own agency plan – particularly if you’re in rebuilding mode.

      Jump Ramp Ventures: Alex Betancur, Co-Founder & Partner

      Creating New Revenue Streams: Innovator Panel Two

      Track: Agency Principals, Innovators
      This group of business savvy agency leaders will build on the discussion from earlier in the day. They will also discuss innovative new products, services, business development strategies and delivery mechanisms they’ve created to increase their revenues.

      A range of models will be reviewed: from new strategic consulting services, to strategy-only business models, to mobile commerce, to launching new brands, to adapting the agency to better profit from project-oriented work.
      ModeratorAdweek: Alison Fahey, Publisher & Editorial Director

      The Eight Stages of Orchestrating a Business Turnaround

      Jump Ramp Ventures

      Creating New Revenue Streams: Innovator Panel Two

      Fuseproject
      HipCricket
      SKINNY NYC
      Agency Nil

      02:30 PM

      Live Pitch Competition

      The Live Pitch Competition: One Product Launch, Two Teams, Three Judges, Several Hundred "Clients"

      Hands-down, the most talked about element of last year’s conference. Ever wondered how other agencies pitch? This is a rare opportunity to watch other masters at work as they vie for being crowned Best Pitch Team in the country.

      Watch two teams go head-to-head and deliver their pitch presentation in front of the entire conference… then, take in the immediate (and often controversial) feedback from the judges.
      ModeratorDavid & Goliath: Neilan Tyree, Chief Marketing Officer
      Video

      Live Pitch Competition

      04:30 PM

      The New Agency Model: The Next 5 Years

      Track: Agency Principals

      It’s no secret that clients have completely changed over the past 18 months. However, looking at the services agencies still offer… you would think it’s the best kept secret in town. Clients are seeking a completely different set of capabilities in 2010.

      Brent will take a frank look at what your agency is missing and why it’s holding you back. This session will review the specific set of core competencies that every agency (small and large) must master. And it’s not about jumping on the digital or social media bandwagon. In fact, the new agency model is centered around its ability to develop, sell, execute against and measure Transaction Insights. With that at the core, the session will review the set of basic capabilities that will lay a rock solid foundation for growth over the next five years.

      Mirren Training: Brent Hodgins, Managing Partner & Director of Client Services

      The New Agency Model: The Next 5 Years

      Mirren Training

      06:00 PM

      New Business "Pub Style"

      Where good new business strategies are really conceived. To continue networking and discussing the day’s sessions, we all head over to a classic New York City pub: Fraunces Tavern (54 Pearl Street, just 2 blocks from the venue).

        New Business "Pub Style"

        07:30 AM

        Conference Registration and Breakfast

        Registration begins at 7:30am sharp. Grab a fresh cup of coffee, some morning snacks and meet a few of your fellow participants.

          Conference Registration and Breakfast

          08:30 AM

          Opening Remarks

          TBWA\Chiat\Day: Laurie Coots, Chief Marketing Officer

          Opening Remarks

          TBWA\Chiat\Day

          08:45 AM

          Keynote: It's the Unexpected that will Shape the Future of the Business

          Crispin Porter + Bogusky: Alex Bogusky, Co-Chairman

          Keynote: It's the Unexpected that will Shape the Future of the Business

          Crispin Porter + Bogusky

          10:00 AM
          Break-out Sessions

          Agency Growth Case Study Panel

          Track: Small-Mid Agency, Agency Principals

          Despite the challenge of the last year, there are a number of agencies that have experienced significant growth. Beyond just digital service offerings, which many agencies now offer, this session will uncover the fundamental business and business development lessons that can be applied to all agencies. From the strategic plan for the agency to executing that strategic plan, this panel of very different agencies will discuss how they think – and how they act differently – to capitalize on the current economic climate.

          Take away best practices that you can immediately begin to apply to your own agency.

          ModeratorAdweek: Alison Fahey, Publisher & Editorial Director

          Advanced Capabilities Writing:

          Bring/Evaluate/Rewrite Your Presentation (part one)

          Track: Large Agency, Small-Mid Agency, Hands-on Sessions

          If you’re not going in with the attitude of converting the business, you’re not taking the right approach. It’s not “all about ideas” or “consumer insights” in 2010. In fact, you should forget the brief. And definitely forget the agenda. Based on the latest strategies from Mirren’s on-site training, this double-length session will laser in on exactly what has changed in 2010. It follows with the steps you must take to make the kind of impact your prospects will not soon forget:

          • Why the client makes their decision in the first 10 minutes.
          • The two most important ideas you must hammer home.
          • Opening with a bang, then holding them right through.
          • Why you should never present spec work.
          • The role of analytics.
          • How to sell business impact.
          • Pitch team members.
          • Presentation structure & design.
          • Dressing the room.

          Note: This is a double-length hands-on working session that begins with instruction. It is then followed with all participants doing a rewrite of their existing capabilities presentation. Coaching and support will be provided.

          Mirren Training: Brent Hodgins, Managing Partner & Director of Client Services

          Agency Growth Case Study Panel

          Rockfish Interactive
          PJA Advertising + Marketing
          Sapient
          The Brooklyn Brothers

          Advanced Capabilities Writing:

          Bring/Evaluate/Rewrite Your Presentation (part one)

          Mirren Training

          11:15 AM
          Break-out Sessions

          Client Negotiation Skills:

          Securing the Best Possible Deal

          Track: Small-Mid Agency

          Congratulations… you won the business! Well, almost. Now you must begin the fee and contract negotiations. Does this process give you stress akin to a day-long root canal?

          The Gap Partnership is a global firm that specializes in negotiation consulting. In this session, they will provide cutting-edge strategies and tools that you can apply to secure the best possible outcome from your next client negation. Areas covered will include:

          • Getting inside the head of your client (marketing & procurement).
          • Planning your negotiation strategy and tactics.
          • Understanding competitive and collaborative negotiations (and when each is appropriate).

          The Gap Partnership trains and consults with some of the most sophisticated negotiators and will use real-world examples from their work.

          The Gap Partnership: Simon Brocklehurst, Partner

          Agency Growth Case Study:

          Prepare to Fight or Brace for Impact

          Track: Agency Principals

          As CMO of Zimmerman, Goldberg has played a leading role in guiding the agency through significant growth and diversification over the past decade. The agency has transformed itself from a regional automotive agency to one of the largest retail agencies in the country. In fact, the agency has more than tripled itself to over $2.5 Billion in billings with offices throughout the country. 

          In his career, Goldberg has won 124 out of 134 pitch finals. In this session, he will share the new business core competencies that he's used to create an unfair fight in a pitch. Goldberg will discuss the power of specializing, the importance of knowing where you are not special, how to leverage the agency’s innate culture, along with sharing important tools should you find yourself up against Zimmerman anytime soon.

          Zimmerman: Michael Goldberg, EVP & Chief Marketing Officer

          Advanced Capabilities Writing:

          Bring/Evaluate/Rewrite Your Presentation (part two)

          Track: Large Agency, Small-Mid Agency, Hands-on Sessions

          The hands-on working session continues from Part One at 10:00am. This double-length session will begin with instruction and be followed by everyone doing a rewrite of their existing presentation. Learn exactly how to make the kind of impact your prospects will not soon forget.

          Note: You may not join this session part way through. You must participate from the beginning at 10:00am.

          Mirren Training: Brent Hodgins, Managing Partner & Director of Client Services
          Get Involved - Engage the Speaker/Panel

          Client Negotiation Skills:

          Securing the Best Possible Deal

          The Gap Partnership

          Agency Growth Case Study:

          Prepare to Fight or Brace for Impact

          Zimmerman

          Advanced Capabilities Writing:

          Bring/Evaluate/Rewrite Your Presentation (part two)

          Mirren Training

          12:30 PM

          Networking Lunch

          Meet many of your agency peers while taking a break over lunch.

            Networking Lunch

            02:00 PM

            How I'm Converting Meetings Right Now:

            206% Growth in Two Years

            Track: Small-Mid Agency

            The Mirren team holds a lot of pride for this particular session. Cinquino+co applied lessons learned from this conference, which they credit for helping to completely transform the agency – during the recession. We love the underdog. We love come-back stories, and this is a good one.

            Just a few short years ago, the agency was facing massive client cutbacks and no pipeline. The agency’s future existence was uncertain. However with the tenacity of the agency’s president, John Cinquino, the firm managed to stabilize with a loyal team and base of clients. But then, as the recession kicked in, so did their exponential growth. In a very short period they not only bounced back, but have created an unstoppable new business machine. Proactive prospecting is that the core of their new engine. But should they decide to enter a competitive review, their win rate is 75%. In a case study format, Cinquino will cover:

            • How crisis stimulates opportunity.
            • Looking outside the agency world to realize the need for a new business team.
            • How to adapt account planning and prepare to convert the first meeting.
            • Total agency involvement from the top down.
            • Less is more, quality not quantity is the path to victory.
            • How to adapt some of what you will learn at this conference to make it your own.
            cinquino+co.: John V. Cinquino, President

            How I'm Converting Meetings Right Now:

            206% Growth in Two Years

            cinquino+co.

            03:30 PM
            Break-out Sessions

            Search Consultants:

            A Perspective from the Next Generation

            Track: Large Agency

            As the conference has been looking at those agencies defining the future of the business, we’ll speak with those Search Consultants defining the future of their business. In fact, this group will be leading the next generation of Search Consultancy. They did not build their consulting field. But they will redefine it over the coming few years.

            The panel will discuss the latest trends they see defining agency selection and the role of Search Consulting in that process. With the sheer number of pitches they have facilitated, a tremendous amount of insight will uncover what it takes to increase your win rate in the current climate… and for the next decade.

            Time will be provided for audience Q&A.

            ModeratorMcCann Worldgroup USA: Matt Weiss, EVP, Chief Growth Officer

            Initial Outreach Scripting:

            Crafting Your Voice Mails, Emails & Direct Mail

            Track: Small-Mid Agency
            You have only one chance for a first impression. Given this, and the short attention span of clients, there are several critical points that you must make within the first few seconds or lines of your outreach. Here, you will move step-by-step through a process that will help you to craft the messaging that will best hook your prospects. The session will also cover outreach strategies, tools and tactics to help you develop your entire outreach strategy.

            Ultimately, the goal is to get the prospect on the phone, to convert the phone call into a meeting… and the meeting into the first project. Leave with a plan and scripts that you will have written to begin using when you get back to the agency.
            Mirren Training: Bob Wiesner, Director

            Search Consultants:

            A Perspective from the Next Generation

            AAR Partners
            Pile & Company
            Ark Advisors
            Hasan + Co

            Initial Outreach Scripting:

            Crafting Your Voice Mails, Emails & Direct Mail

            Mirren Training

            04:30 PM

            The Client Perspective:

            Relationship & Courting Advice for 2010

            Track: Large Agency, Small-Mid Agency

            Each year, we host several top clients as they provide a frank perspective on agencies. What is top of mind for them coming out of the recession? How are they balancing short-term revenue goals with long-term strategic objectives? What does it take to get in the door? Where will their spending increase? Where will it be cut further? Will procurement ever get a grip on reality?

            Past panelists have included the marketing chiefs from General Mills, JetBlue, Toyota, BMW Mini, Xbox, GE, Verizon, to name a few.

            This year, the panel will be hosted by Peter Krainik, CEO of The CMO Club, an exclusive network of top CMOs. 

              The Client Perspective:

              Relationship & Courting Advice for 2010

              06:00 PM

              Cocktail Reception

              Join us as we wrap up from the day's sessions and connect over cocktails.

                Cocktail Reception

                07:30 PM

                Conference Closed For Day

                  Conference Closed For Day

                  08:30 AM

                  Opening Remarks

                  David & Goliath: Neilan Tyree, Chief Marketing Officer

                  Opening Remarks

                  David & Goliath

                  08:45 AM

                  Keynote: It's The Changing Landscape That Fuels The Opportunity

                  Droga is the single most-awarded person at Cannes with over 50 lions. He has been inducted into the American Advertising Federation Hall of Achievement and honored with Lifetime achievement awards across the globe. In 2006 David founded Droga5 in New York, which Creativity magazine named “U.S. Agency of the Year” in 2007. Droga5 then became “Agency of the Year “ in four separate countries. And now, they are the fastest growing independent agency in America.
                  Droga5: David Droga, Founder, Creative Chairman

                  Keynote: It's The Changing Landscape That Fuels The Opportunity

                  Droga5

                  10:00 AM
                  Break-out Sessions

                  Recovery: How Consumers and Companies Are Really Responding

                  Track: Large Agency, Small-Mid Agency
                  The economy is starting to rebound, but what does that really mean for consumers and companies? Where are people actually spending money? And what companies and industries are flourishing despite the downfall? Based on the latest research findings from Mintel, this session will arm you with critical new information. Take away key insights that will directly impact your targeting and approach to converting those target prospects.
                  • Mintel International: Krista Faron, Lead Innovation Analyst
                  • Mintel International: Gaby Fireman, SVP Corporate New Business, Head of Media UK and USA

                  Advanced Final Pitch Deck Writing:

                  Bring/Evaluate/Rewrite Your Presentation (part one)

                  Track: Large Agency, Small-Mid Agency, Hands-on Sessions

                  In 2010, you must convert every single opportunity that presents itself. But as you know, a “big idea” in no way guarantees a win. Facing competition like you’ve never experienced before and the fickle nature of clients, selling that big idea is a real challenge. There’s nothing worse than receiving the call where you’re told, “Sorry, but you came in… second.”

                  Based on the latest insights from Mirren’s on-site training, this double-length session will focus in on how to orchestrate the entire final pitch presentation – with the end goal of converting every prospect. Completely new strategies have been incorporated into this 2010 session, including a look at procurement, selling the value of your work, analytics and the mind of the decision-maker. This session will address:

                  • Why you’ve written your presentation for the wrong person.
                  • Becoming the prospect’s champion.
                  • Pre-empting procurement.
                  • Selling the value of your work.
                  • Storytelling and dramatic arcs.
                  • Measurement and analytics.
                  • Presentation structure.
                  • Presentation design.
                  • Visual aids.
                  • Room theater.

                  Note: This is a double-length hands-on working session that begins with instruction. It is then followed with all participants doing a rewrite of an existing final pitch presentation. Bring a print-out of a representative pitch presentation to work with. You may also work with one on your laptop. Coaching and support will be provided.

                  Mirren Training: Bob Wiesner, Director

                  Recovery: How Consumers and Companies Are Really Responding

                  Mintel International
                  Mintel International

                  Advanced Final Pitch Deck Writing:

                  Bring/Evaluate/Rewrite Your Presentation (part one)

                  Mirren Training

                  11:15 AM
                  Break-out Sessions

                  Taking Back Your Power with Procurement:

                  Insights From an Ex-Client

                  Track: Large Agency
                  David Wilson will reveal what it takes to redefine the balance of power between you and Procurement. He should know what it takes. He served as the Vice President, Global Procurement for Mattel, where he led the strategic sourcing of over $1 billion globally.  David will not only pull back the curtain and demystify the department, he will reveal how they operate and what you need to do to better prepare for and engage this challenging gatekeeper.
                  Stirling Consulting Group: David Wilson, President

                  Marketing ROI Insights: Improving Client Strategies

                  and Effectiveness to Grow Agency Revenues

                  Clients are under increased pressure to measure and deliver ROI to justify budgets and improve performance. Agencies prepared to support clients with strategies and tactical plans based on marketing ROI insights are better positioned to grow their business.

                   

                  This session will show you how to use marketing ROI techniques to differentiate your pitch and build client loyalty. Presenter Jim Lenskold, author of the award-winning book “Marketing ROI: The Path of Campaign, Customer, and Corporate Profitability,” will share practical techniques, challenges, and opportunities specifically for enhancing the agency role. Lenskold Group clients include MasterCard, Kodak, Avaya, and Time Warner Cable.

                   

                  Key takeaways:

                  • How to use marketing ROI techniques to guide strategic decisions in the planning stage
                  • How design campaign measurements to prove and improve marketing effectiveness
                  • What it takes for your agency to win more business with marketing ROI insights
                  Lenskold Group: Jim Lenskold, President

                  Advanced Final Pitch Deck Writing:

                  Bring/Evaluate/Rewrite Your Presentation (part two)

                  Track: Large Agency, Small-Mid Agency, Hands-on Sessions

                  The double-length hands-on working session continues from Part One at 10:00am. This session begins with instruction. It is then followed with all participants doing a rewrite of an existing final pitch presentation. Bring a print-out of a representative pitch presentation to work with. You may also work with one on your laptop. Coaching and support will be provided.

                  Create a more impactful final pitch approach that you can apply to all of your presentations.

                  Note: You may not join this session part way through. You must participate from the beginning at 10:00am.

                  Mirren Training: Bob Wiesner, Director
                  Get Involved - Engage the Speaker/Panel

                  Taking Back Your Power with Procurement:

                  Insights From an Ex-Client

                  Stirling Consulting Group

                  Marketing ROI Insights: Improving Client Strategies

                  and Effectiveness to Grow Agency Revenues

                  Lenskold Group

                  Advanced Final Pitch Deck Writing:

                  Bring/Evaluate/Rewrite Your Presentation (part two)

                  Mirren Training

                  12:30 PM

                  Networking Lunch

                  Meet many of your agency peers while taking a break over lunch.

                    Networking Lunch

                    01:30 PM
                    Break-out Sessions

                    Advanced Writing:

                    Questionnaire Responses, RFPs & Case Studies

                    Track: Large Agency

                    You invest a tremendous amount of time and effort in these key documents. And yet, clients still complain that agencies all look and sound the same. Given this, how should they be structured and written to better differentiate and persuade? This session will look at:

                    • The key elements for client decision-making (that you're missing).
                    • Better address the value of your work.
                    • Cut back the quantity of copy on each page.
                    • Communicate complex information more visually.
                    • How to get business results data from your clients.
                    • Better articulate case study results.

                    Learn new principles to turn these into documents and content that will:
                    (1) actually be read by the prospect;
                    (2) better differentiate the agency; and
                    (3) better sell and convert the prospect.

                    Mirren Training: Bob Wiesner, Director

                    A Formula for Fueling Agency New Business through Social Media

                    Track: Large Agency, Small-Mid Agency

                    This session will provide a step-by-step overview and guide for creating a social media strategy to build credibility quickly and to generate inbound new business leads for your agency:

                    • Major Shift in Advertising Means a Shift for Agency New Business Practices
                    • The 4 Ways Social Media is Changing Ad Agency New Business
                    • The Benefits of Social Media for Ad Agency New Business
                    • The Best First Steps Into Social Media
                    • A 4 Step Approach to a Social Media Plan
                    • Social Media Best Practices: Twitter, Facebook, LinkedIn and Blogging
                    • Time Management: How Do I Keep Up with Social Media?

                    Michael Gass Consulting: Michael Gass, Owner
                    Get Involved - Engage the Speaker/Panel

                    Advanced Writing:

                    Questionnaire Responses, RFPs & Case Studies

                    Mirren Training

                    A Formula for Fueling Agency New Business through Social Media

                    Michael Gass Consulting

                    03:00 PM
                    Break-out Sessions

                    Capitalizing on the Next 24 Months

                    Track: Large Agency, Small-Mid Agency
                    These cutting-edge agencies will discuss the most significant opportunities over the next two years. What are the most significant business opportunities right now? What are the opportunities looking ahead 24 months? Understand more about what these highly successful agencies do differently - and no matter what type of agency you are, learn more about evolving your own business.

                    Beating Larger Agencies

                    Track: Small-Mid Agency, Agency Principals

                    Is there a direct correlation between the size of an agency and its ability to win business? Absolutely not. Each week the headline are peppered about how the larger agencies are having just as difficult a time right now. In fact, there has never been a better opportunity to go after bigger and better accounts. Not only are the larger agencies in a more vulnerable state, but clients are looking outside for ideas. Clients are open to the right ideas, packaged and positioned in the right manner. At the core, is properly organizing and deploying the resources you already have in place.

                    Learn new insights from the business development consulting and training boutique that has improved the win rate of agencies across the country. This session will look at exactly what it takes to go up against and beat larger agencies in competitive pitching/RFPs and in prospecting.

                    Mirren Training: Brent Hodgins, Managing Partner & Director of Client Services

                    Capitalizing on the Next 24 Months

                    Razorfish Europe
                    Deep Focus
                    Big Spaceship

                    Beating Larger Agencies

                    Mirren Training

                    04:30 PM

                    Generating Short-Term Revenue:

                    Your 2010 Action Plan

                    Probably the most important session of the entire conference: you will actively select those strategies and those tools (from the past 3 days) that can best be applied to your unique situation. You will walk through a step-by-step approach and begin to outline your 2010 New Business Plan; one that will best drive short-term revenue for your agency.

                    Learn exactly how your plan should be structured, the critical elements that must be included, and how to avoid several of the pitfalls that hold back most agencies from achieving their planned objectives. This session will include open discussion and Q&A.
                    Mirren Training: Brent Hodgins, Managing Partner & Director of Client Services

                    Generating Short-Term Revenue:

                    Your 2010 Action Plan

                    Mirren Training

                    05:00 PM

                    Conference Closed

                      Conference Closed

                      07:30 AM
                      MONDAY

                      Conference Registration and Breakfast

                      Registration begins at 7:30am sharp. Grab a fresh cup of coffee, some morning snacks and meet a few of your fellow participants.

                        Conference Registration and Breakfast

                        08:30 AM
                        MONDAY

                        Opening Remarks

                        Jones Lundin Beals: Brian Goodall, General Manager

                        Opening Remarks

                        Jones Lundin Beals

                        08:45 AM
                        MONDAY

                        Keynote: The Viability of Your Agency

                        There has never been a period quite like the last 18 months. The simultaneous impact of technology and the global economic downturn have completely disrupted the agency industry. Bob Greenberg and Barry Wacksman will discuss specifically what has changed and the implications to agency business models and service offerings.

                        You will not want to miss this keynote address that will completely change the way you look at your agency – and the future viability of your agency.

                        Keynote: The Viability of Your Agency

                        R/GA
                        R/GA

                        10:00 AM
                        MONDAY

                        Jump Start Your Play & Innovation

                        As adults, we often mistake playfulness as something children do when they're not learning. However, research has shown that playfulness is one of the most powerful developmental processes linked to learning, and one of the key enablers of creative thinking. Expect an interactive and engaging session.

                         

                        Presented by IDEO Partner Duane Bray, this session will show how IDEO's designers use exploratory play - specifically exploratory play, construction play and role play - has helped their clients become more innovative themselves.

                         

                        As more organizations enhance their innovation capacities, it's crucial for agencies to exercise their play muscles while effectively engaging clients in the same process.

                        IDEO: Duane Bray, Partner

                        Jump Start Your Play & Innovation

                        IDEO

                        12:30 PM
                        MONDAY

                        Networking Lunch

                        Meet many of your agency peers while taking a break over lunch.

                          Networking Lunch

                          02:30 PM
                          MONDAY

                          Live Pitch Competition

                          The Live Pitch Competition: One Product Launch, Two Teams, Three Judges, Several Hundred "Clients"

                          Hands-down, the most talked about element of last year’s conference. Ever wondered how other agencies pitch? This is a rare opportunity to watch other masters at work as they vie for being crowned Best Pitch Team in the country.

                          Watch two teams go head-to-head and deliver their pitch presentation in front of the entire conference… then, take in the immediate (and often controversial) feedback from the judges.
                          ModeratorDavid & Goliath: Neilan Tyree, Chief Marketing Officer
                          Video

                          Live Pitch Competition

                          06:00 PM
                          MONDAY

                          New Business "Pub Style"

                          Where good new business strategies are really conceived. To continue networking and discussing the day’s sessions, we all head over to a classic New York City pub: Fraunces Tavern (54 Pearl Street, just 2 blocks from the venue).

                            New Business "Pub Style"

                            07:30 AM
                            TUESDAY

                            Conference Registration and Breakfast

                            Registration begins at 7:30am sharp. Grab a fresh cup of coffee, some morning snacks and meet a few of your fellow participants.

                              Conference Registration and Breakfast

                              08:30 AM
                              TUESDAY

                              Opening Remarks

                              TBWA\Chiat\Day: Laurie Coots, Chief Marketing Officer

                              Opening Remarks

                              TBWA\Chiat\Day

                              08:45 AM
                              TUESDAY

                              Keynote: It's the Unexpected that will Shape the Future of the Business

                              Crispin Porter + Bogusky: Alex Bogusky, Co-Chairman

                              Keynote: It's the Unexpected that will Shape the Future of the Business

                              Crispin Porter + Bogusky

                              12:30 PM
                              TUESDAY

                              Networking Lunch

                              Meet many of your agency peers while taking a break over lunch.

                                Networking Lunch

                                06:00 PM
                                TUESDAY

                                Cocktail Reception

                                Join us as we wrap up from the day's sessions and connect over cocktails.

                                  Cocktail Reception

                                  07:30 PM
                                  TUESDAY

                                  Conference Closed For Day

                                    Conference Closed For Day

                                    08:30 AM
                                    WEDNESDAY

                                    Opening Remarks

                                    David & Goliath: Neilan Tyree, Chief Marketing Officer

                                    Opening Remarks

                                    David & Goliath

                                    08:45 AM
                                    WEDNESDAY

                                    Keynote: It's The Changing Landscape That Fuels The Opportunity

                                    Droga is the single most-awarded person at Cannes with over 50 lions. He has been inducted into the American Advertising Federation Hall of Achievement and honored with Lifetime achievement awards across the globe. In 2006 David founded Droga5 in New York, which Creativity magazine named “U.S. Agency of the Year” in 2007. Droga5 then became “Agency of the Year “ in four separate countries. And now, they are the fastest growing independent agency in America.
                                    Droga5: David Droga, Founder, Creative Chairman

                                    Keynote: It's The Changing Landscape That Fuels The Opportunity

                                    Droga5

                                    11:15 AM
                                    WEDNESDAY

                                    Marketing ROI Insights: Improving Client Strategies

                                    and Effectiveness to Grow Agency Revenues

                                    Clients are under increased pressure to measure and deliver ROI to justify budgets and improve performance. Agencies prepared to support clients with strategies and tactical plans based on marketing ROI insights are better positioned to grow their business.

                                     

                                    This session will show you how to use marketing ROI techniques to differentiate your pitch and build client loyalty. Presenter Jim Lenskold, author of the award-winning book “Marketing ROI: The Path of Campaign, Customer, and Corporate Profitability,” will share practical techniques, challenges, and opportunities specifically for enhancing the agency role. Lenskold Group clients include MasterCard, Kodak, Avaya, and Time Warner Cable.

                                     

                                    Key takeaways:

                                    • How to use marketing ROI techniques to guide strategic decisions in the planning stage
                                    • How design campaign measurements to prove and improve marketing effectiveness
                                    • What it takes for your agency to win more business with marketing ROI insights
                                    Lenskold Group: Jim Lenskold, President

                                    Marketing ROI Insights: Improving Client Strategies

                                    and Effectiveness to Grow Agency Revenues

                                    Lenskold Group

                                    12:30 PM
                                    WEDNESDAY

                                    Networking Lunch

                                    Meet many of your agency peers while taking a break over lunch.

                                      Networking Lunch

                                      04:30 PM
                                      WEDNESDAY

                                      Generating Short-Term Revenue:

                                      Your 2010 Action Plan

                                      Probably the most important session of the entire conference: you will actively select those strategies and those tools (from the past 3 days) that can best be applied to your unique situation. You will walk through a step-by-step approach and begin to outline your 2010 New Business Plan; one that will best drive short-term revenue for your agency.

                                      Learn exactly how your plan should be structured, the critical elements that must be included, and how to avoid several of the pitfalls that hold back most agencies from achieving their planned objectives. This session will include open discussion and Q&A.
                                      Mirren Training: Brent Hodgins, Managing Partner & Director of Client Services

                                      Generating Short-Term Revenue:

                                      Your 2010 Action Plan

                                      Mirren Training

                                      05:00 PM
                                      WEDNESDAY

                                      Conference Closed

                                        Conference Closed

                                        11:30 AM
                                        MONDAY

                                        Building a Profitable Social Media Practice

                                        Track: Large Agency, Agency Principals

                                        Over the last year, Social Media has become one of the hottest ticket items for clients. However, with fuzzy direction from clients and a belief that it should only cost a dime, building an agency practice that delivers it efficiently and profitably is another matter. And, while many agencies claim to have a Social Media practice, the reality is sometimes a little different. Edelman has been the pioneer in successfully integrating interactive and social media into a “traditional” agency offering.

                                        Danielle Wiley will take a case study approach and review the infrastructure, staffing and core competencies required to pull together a Social Media practice that drives revenue.

                                        Edelman: Danielle Wiley, SVP, Social Media & Consumer Brands

                                        Building a Profitable Social Media Practice

                                        Edelman

                                        10:00 AM
                                        TUESDAY

                                        Advanced Capabilities Writing:

                                        Bring/Evaluate/Rewrite Your Presentation (part one)

                                        Track: Large Agency, Small-Mid Agency, Hands-on Sessions

                                        If you’re not going in with the attitude of converting the business, you’re not taking the right approach. It’s not “all about ideas” or “consumer insights” in 2010. In fact, you should forget the brief. And definitely forget the agenda. Based on the latest strategies from Mirren’s on-site training, this double-length session will laser in on exactly what has changed in 2010. It follows with the steps you must take to make the kind of impact your prospects will not soon forget:

                                        • Why the client makes their decision in the first 10 minutes.
                                        • The two most important ideas you must hammer home.
                                        • Opening with a bang, then holding them right through.
                                        • Why you should never present spec work.
                                        • The role of analytics.
                                        • How to sell business impact.
                                        • Pitch team members.
                                        • Presentation structure & design.
                                        • Dressing the room.

                                        Note: This is a double-length hands-on working session that begins with instruction. It is then followed with all participants doing a rewrite of their existing capabilities presentation. Coaching and support will be provided.

                                        Mirren Training: Brent Hodgins, Managing Partner & Director of Client Services

                                        Advanced Capabilities Writing:

                                        Bring/Evaluate/Rewrite Your Presentation (part one)

                                        Mirren Training

                                        11:15 AM
                                        TUESDAY

                                        Advanced Capabilities Writing:

                                        Bring/Evaluate/Rewrite Your Presentation (part two)

                                        Track: Large Agency, Small-Mid Agency, Hands-on Sessions

                                        The hands-on working session continues from Part One at 10:00am. This double-length session will begin with instruction and be followed by everyone doing a rewrite of their existing presentation. Learn exactly how to make the kind of impact your prospects will not soon forget.

                                        Note: You may not join this session part way through. You must participate from the beginning at 10:00am.

                                        Mirren Training: Brent Hodgins, Managing Partner & Director of Client Services
                                        Get Involved - Engage the Speaker/Panel

                                        Advanced Capabilities Writing:

                                        Bring/Evaluate/Rewrite Your Presentation (part two)

                                        Mirren Training

                                        03:30 PM
                                        TUESDAY

                                        Search Consultants:

                                        A Perspective from the Next Generation

                                        Track: Large Agency

                                        As the conference has been looking at those agencies defining the future of the business, we’ll speak with those Search Consultants defining the future of their business. In fact, this group will be leading the next generation of Search Consultancy. They did not build their consulting field. But they will redefine it over the coming few years.

                                        The panel will discuss the latest trends they see defining agency selection and the role of Search Consulting in that process. With the sheer number of pitches they have facilitated, a tremendous amount of insight will uncover what it takes to increase your win rate in the current climate… and for the next decade.

                                        Time will be provided for audience Q&A.

                                        ModeratorMcCann Worldgroup USA: Matt Weiss, EVP, Chief Growth Officer

                                        Search Consultants:

                                        A Perspective from the Next Generation

                                        AAR Partners
                                        Pile & Company
                                        Ark Advisors
                                        Hasan + Co

                                        04:30 PM
                                        TUESDAY

                                        The Client Perspective:

                                        Relationship & Courting Advice for 2010

                                        Track: Large Agency, Small-Mid Agency

                                        Each year, we host several top clients as they provide a frank perspective on agencies. What is top of mind for them coming out of the recession? How are they balancing short-term revenue goals with long-term strategic objectives? What does it take to get in the door? Where will their spending increase? Where will it be cut further? Will procurement ever get a grip on reality?

                                        Past panelists have included the marketing chiefs from General Mills, JetBlue, Toyota, BMW Mini, Xbox, GE, Verizon, to name a few.

                                        This year, the panel will be hosted by Peter Krainik, CEO of The CMO Club, an exclusive network of top CMOs. 

                                          The Client Perspective:

                                          Relationship & Courting Advice for 2010

                                          10:00 AM
                                          WEDNESDAY - Break-out Sessions

                                          Recovery: How Consumers and Companies Are Really Responding

                                          Track: Large Agency, Small-Mid Agency
                                          The economy is starting to rebound, but what does that really mean for consumers and companies? Where are people actually spending money? And what companies and industries are flourishing despite the downfall? Based on the latest research findings from Mintel, this session will arm you with critical new information. Take away key insights that will directly impact your targeting and approach to converting those target prospects.
                                          • Mintel International: Krista Faron, Lead Innovation Analyst
                                          • Mintel International: Gaby Fireman, SVP Corporate New Business, Head of Media UK and USA

                                          Advanced Final Pitch Deck Writing:

                                          Bring/Evaluate/Rewrite Your Presentation (part one)

                                          Track: Large Agency, Small-Mid Agency, Hands-on Sessions

                                          In 2010, you must convert every single opportunity that presents itself. But as you know, a “big idea” in no way guarantees a win. Facing competition like you’ve never experienced before and the fickle nature of clients, selling that big idea is a real challenge. There’s nothing worse than receiving the call where you’re told, “Sorry, but you came in… second.”

                                          Based on the latest insights from Mirren’s on-site training, this double-length session will focus in on how to orchestrate the entire final pitch presentation – with the end goal of converting every prospect. Completely new strategies have been incorporated into this 2010 session, including a look at procurement, selling the value of your work, analytics and the mind of the decision-maker. This session will address:

                                          • Why you’ve written your presentation for the wrong person.
                                          • Becoming the prospect’s champion.
                                          • Pre-empting procurement.
                                          • Selling the value of your work.
                                          • Storytelling and dramatic arcs.
                                          • Measurement and analytics.
                                          • Presentation structure.
                                          • Presentation design.
                                          • Visual aids.
                                          • Room theater.

                                          Note: This is a double-length hands-on working session that begins with instruction. It is then followed with all participants doing a rewrite of an existing final pitch presentation. Bring a print-out of a representative pitch presentation to work with. You may also work with one on your laptop. Coaching and support will be provided.

                                          Mirren Training: Bob Wiesner, Director

                                          Recovery: How Consumers and Companies Are Really Responding

                                          Mintel International
                                          Mintel International

                                          Advanced Final Pitch Deck Writing:

                                          Bring/Evaluate/Rewrite Your Presentation (part one)

                                          Mirren Training

                                          11:15 AM
                                          WEDNESDAY - Break-out Sessions

                                          Taking Back Your Power with Procurement:

                                          Insights From an Ex-Client

                                          Track: Large Agency
                                          David Wilson will reveal what it takes to redefine the balance of power between you and Procurement. He should know what it takes. He served as the Vice President, Global Procurement for Mattel, where he led the strategic sourcing of over $1 billion globally.  David will not only pull back the curtain and demystify the department, he will reveal how they operate and what you need to do to better prepare for and engage this challenging gatekeeper.
                                          Stirling Consulting Group: David Wilson, President

                                          Advanced Final Pitch Deck Writing:

                                          Bring/Evaluate/Rewrite Your Presentation (part two)

                                          Track: Large Agency, Small-Mid Agency, Hands-on Sessions

                                          The double-length hands-on working session continues from Part One at 10:00am. This session begins with instruction. It is then followed with all participants doing a rewrite of an existing final pitch presentation. Bring a print-out of a representative pitch presentation to work with. You may also work with one on your laptop. Coaching and support will be provided.

                                          Create a more impactful final pitch approach that you can apply to all of your presentations.

                                          Note: You may not join this session part way through. You must participate from the beginning at 10:00am.

                                          Mirren Training: Bob Wiesner, Director
                                          Get Involved - Engage the Speaker/Panel

                                          Taking Back Your Power with Procurement:

                                          Insights From an Ex-Client

                                          Stirling Consulting Group

                                          Advanced Final Pitch Deck Writing:

                                          Bring/Evaluate/Rewrite Your Presentation (part two)

                                          Mirren Training

                                          01:30 PM
                                          WEDNESDAY - Break-out Sessions

                                          Advanced Writing:

                                          Questionnaire Responses, RFPs & Case Studies

                                          Track: Large Agency

                                          You invest a tremendous amount of time and effort in these key documents. And yet, clients still complain that agencies all look and sound the same. Given this, how should they be structured and written to better differentiate and persuade? This session will look at:

                                          • The key elements for client decision-making (that you're missing).
                                          • Better address the value of your work.
                                          • Cut back the quantity of copy on each page.
                                          • Communicate complex information more visually.
                                          • How to get business results data from your clients.
                                          • Better articulate case study results.

                                          Learn new principles to turn these into documents and content that will:
                                          (1) actually be read by the prospect;
                                          (2) better differentiate the agency; and
                                          (3) better sell and convert the prospect.

                                          Mirren Training: Bob Wiesner, Director

                                          A Formula for Fueling Agency New Business through Social Media

                                          Track: Large Agency, Small-Mid Agency

                                          This session will provide a step-by-step overview and guide for creating a social media strategy to build credibility quickly and to generate inbound new business leads for your agency:

                                          • Major Shift in Advertising Means a Shift for Agency New Business Practices
                                          • The 4 Ways Social Media is Changing Ad Agency New Business
                                          • The Benefits of Social Media for Ad Agency New Business
                                          • The Best First Steps Into Social Media
                                          • A 4 Step Approach to a Social Media Plan
                                          • Social Media Best Practices: Twitter, Facebook, LinkedIn and Blogging
                                          • Time Management: How Do I Keep Up with Social Media?

                                          Michael Gass Consulting: Michael Gass, Owner
                                          Get Involved - Engage the Speaker/Panel

                                          Advanced Writing:

                                          Questionnaire Responses, RFPs & Case Studies

                                          Mirren Training

                                          A Formula for Fueling Agency New Business through Social Media

                                          Michael Gass Consulting

                                          03:00 PM
                                          WEDNESDAY

                                          Capitalizing on the Next 24 Months

                                          Track: Large Agency, Small-Mid Agency
                                          These cutting-edge agencies will discuss the most significant opportunities over the next two years. What are the most significant business opportunities right now? What are the opportunities looking ahead 24 months? Understand more about what these highly successful agencies do differently - and no matter what type of agency you are, learn more about evolving your own business.

                                          Capitalizing on the Next 24 Months

                                          Razorfish Europe
                                          Deep Focus
                                          Big Spaceship

                                          11:30 AM
                                          MONDAY

                                          Building a Profitable Social Media Practice

                                          Track: Large Agency, Agency Principals

                                          Over the last year, Social Media has become one of the hottest ticket items for clients. However, with fuzzy direction from clients and a belief that it should only cost a dime, building an agency practice that delivers it efficiently and profitably is another matter. And, while many agencies claim to have a Social Media practice, the reality is sometimes a little different. Edelman has been the pioneer in successfully integrating interactive and social media into a “traditional” agency offering.

                                          Danielle Wiley will take a case study approach and review the infrastructure, staffing and core competencies required to pull together a Social Media practice that drives revenue.

                                          Edelman: Danielle Wiley, SVP, Social Media & Consumer Brands

                                          Building a Profitable Social Media Practice

                                          Edelman

                                          01:15 PM
                                          MONDAY - Break-out Sessions

                                          The Eight Stages of Orchestrating a Business Turnaround

                                          Track: Small-Mid Agency, Agency Principals

                                          Betancur built his career as a turnaround specialist and will apply practical lessons from outside the agency world. He has led very successful turnaround initiatives at a number of international organizations, including Publisher’s Clearing House, Urban Brands and the direct division of PPR (a $12B French luxury goods retailer). At Jump Ramp Ventures, Betancur’s team creates new revenue streams for their clients by taking them online and by revitalizing old products with new sales potential.

                                          In this session, Betancur will cover the eight stages of orchestrating a business turnaround. This will include:

                                          • Properly defining clear, attainable, measurable goals.
                                          • Instilling leadership and responsibility in your subordinates.
                                          • Building an infrastructure that allows your people to explore and experiment within defined parameters.
                                          • Building a culture of build, test, refine and launch.

                                          Take away a step-by-step approach that you can apply to building your own agency plan – particularly if you’re in rebuilding mode.

                                          Jump Ramp Ventures: Alex Betancur, Co-Founder & Partner

                                          Creating New Revenue Streams: Innovator Panel Two

                                          Track: Agency Principals, Innovators
                                          This group of business savvy agency leaders will build on the discussion from earlier in the day. They will also discuss innovative new products, services, business development strategies and delivery mechanisms they’ve created to increase their revenues.

                                          A range of models will be reviewed: from new strategic consulting services, to strategy-only business models, to mobile commerce, to launching new brands, to adapting the agency to better profit from project-oriented work.
                                          ModeratorAdweek: Alison Fahey, Publisher & Editorial Director

                                          The Eight Stages of Orchestrating a Business Turnaround

                                          Jump Ramp Ventures

                                          Creating New Revenue Streams: Innovator Panel Two

                                          Fuseproject
                                          HipCricket
                                          SKINNY NYC
                                          Agency Nil

                                          04:30 PM
                                          MONDAY

                                          The New Agency Model: The Next 5 Years

                                          Track: Agency Principals

                                          It’s no secret that clients have completely changed over the past 18 months. However, looking at the services agencies still offer… you would think it’s the best kept secret in town. Clients are seeking a completely different set of capabilities in 2010.

                                          Brent will take a frank look at what your agency is missing and why it’s holding you back. This session will review the specific set of core competencies that every agency (small and large) must master. And it’s not about jumping on the digital or social media bandwagon. In fact, the new agency model is centered around its ability to develop, sell, execute against and measure Transaction Insights. With that at the core, the session will review the set of basic capabilities that will lay a rock solid foundation for growth over the next five years.

                                          Mirren Training: Brent Hodgins, Managing Partner & Director of Client Services

                                          The New Agency Model: The Next 5 Years

                                          Mirren Training

                                          10:00 AM
                                          TUESDAY

                                          Agency Growth Case Study Panel

                                          Track: Small-Mid Agency, Agency Principals

                                          Despite the challenge of the last year, there are a number of agencies that have experienced significant growth. Beyond just digital service offerings, which many agencies now offer, this session will uncover the fundamental business and business development lessons that can be applied to all agencies. From the strategic plan for the agency to executing that strategic plan, this panel of very different agencies will discuss how they think – and how they act differently – to capitalize on the current economic climate.

                                          Take away best practices that you can immediately begin to apply to your own agency.

                                          ModeratorAdweek: Alison Fahey, Publisher & Editorial Director

                                          Agency Growth Case Study Panel

                                          Rockfish Interactive
                                          PJA Advertising + Marketing
                                          Sapient
                                          The Brooklyn Brothers

                                          11:15 AM
                                          TUESDAY

                                          Agency Growth Case Study:

                                          Prepare to Fight or Brace for Impact

                                          Track: Agency Principals

                                          As CMO of Zimmerman, Goldberg has played a leading role in guiding the agency through significant growth and diversification over the past decade. The agency has transformed itself from a regional automotive agency to one of the largest retail agencies in the country. In fact, the agency has more than tripled itself to over $2.5 Billion in billings with offices throughout the country. 

                                          In his career, Goldberg has won 124 out of 134 pitch finals. In this session, he will share the new business core competencies that he's used to create an unfair fight in a pitch. Goldberg will discuss the power of specializing, the importance of knowing where you are not special, how to leverage the agency’s innate culture, along with sharing important tools should you find yourself up against Zimmerman anytime soon.

                                          Zimmerman: Michael Goldberg, EVP & Chief Marketing Officer

                                          Agency Growth Case Study:

                                          Prepare to Fight or Brace for Impact

                                          Zimmerman

                                          03:00 PM
                                          WEDNESDAY

                                          Beating Larger Agencies

                                          Track: Small-Mid Agency, Agency Principals

                                          Is there a direct correlation between the size of an agency and its ability to win business? Absolutely not. Each week the headline are peppered about how the larger agencies are having just as difficult a time right now. In fact, there has never been a better opportunity to go after bigger and better accounts. Not only are the larger agencies in a more vulnerable state, but clients are looking outside for ideas. Clients are open to the right ideas, packaged and positioned in the right manner. At the core, is properly organizing and deploying the resources you already have in place.

                                          Learn new insights from the business development consulting and training boutique that has improved the win rate of agencies across the country. This session will look at exactly what it takes to go up against and beat larger agencies in competitive pitching/RFPs and in prospecting.

                                          Mirren Training: Brent Hodgins, Managing Partner & Director of Client Services

                                          Beating Larger Agencies

                                          Mirren Training

                                          11:30 AM
                                          MONDAY

                                          Creating New Revenue Streams: Innovator Panel One

                                          Track: Innovators
                                          Building on Monday’s theme, the first panel on this topic will focus on what it takes to turn innovative new services into new revenue streams. They will discuss innovative new products, services, business development strategies and delivery mechanisms they’ve created to increase their revenues. Rather than just theories from talking heads about “what might work,” you will get a behind the scenes look at new approaches actually working right now.

                                          The panel will discuss a range of new models: from new strategic consulting services, to strategy-only business models, to mobile commerce, to launching new brands, to adapting the agency to better profit from project-oriented work.

                                          Creating New Revenue Streams: Innovator Panel One

                                          BBH Labs
                                          Trumpet
                                          Victors & Spoils
                                          Redworks

                                          01:15 PM
                                          MONDAY

                                          Creating New Revenue Streams: Innovator Panel Two

                                          Track: Agency Principals, Innovators
                                          This group of business savvy agency leaders will build on the discussion from earlier in the day. They will also discuss innovative new products, services, business development strategies and delivery mechanisms they’ve created to increase their revenues.

                                          A range of models will be reviewed: from new strategic consulting services, to strategy-only business models, to mobile commerce, to launching new brands, to adapting the agency to better profit from project-oriented work.
                                          ModeratorAdweek: Alison Fahey, Publisher & Editorial Director

                                          Creating New Revenue Streams: Innovator Panel Two

                                          Fuseproject
                                          HipCricket
                                          SKINNY NYC
                                          Agency Nil

                                          01:15 PM
                                          MONDAY

                                          The Eight Stages of Orchestrating a Business Turnaround

                                          Track: Small-Mid Agency, Agency Principals

                                          Betancur built his career as a turnaround specialist and will apply practical lessons from outside the agency world. He has led very successful turnaround initiatives at a number of international organizations, including Publisher’s Clearing House, Urban Brands and the direct division of PPR (a $12B French luxury goods retailer). At Jump Ramp Ventures, Betancur’s team creates new revenue streams for their clients by taking them online and by revitalizing old products with new sales potential.

                                          In this session, Betancur will cover the eight stages of orchestrating a business turnaround. This will include:

                                          • Properly defining clear, attainable, measurable goals.
                                          • Instilling leadership and responsibility in your subordinates.
                                          • Building an infrastructure that allows your people to explore and experiment within defined parameters.
                                          • Building a culture of build, test, refine and launch.

                                          Take away a step-by-step approach that you can apply to building your own agency plan – particularly if you’re in rebuilding mode.

                                          Jump Ramp Ventures: Alex Betancur, Co-Founder & Partner

                                          The Eight Stages of Orchestrating a Business Turnaround

                                          Jump Ramp Ventures

                                          10:00 AM
                                          TUESDAY - Break-out Sessions

                                          Agency Growth Case Study Panel

                                          Track: Small-Mid Agency, Agency Principals

                                          Despite the challenge of the last year, there are a number of agencies that have experienced significant growth. Beyond just digital service offerings, which many agencies now offer, this session will uncover the fundamental business and business development lessons that can be applied to all agencies. From the strategic plan for the agency to executing that strategic plan, this panel of very different agencies will discuss how they think – and how they act differently – to capitalize on the current economic climate.

                                          Take away best practices that you can immediately begin to apply to your own agency.

                                          ModeratorAdweek: Alison Fahey, Publisher & Editorial Director

                                          Advanced Capabilities Writing:

                                          Bring/Evaluate/Rewrite Your Presentation (part one)

                                          Track: Large Agency, Small-Mid Agency, Hands-on Sessions

                                          If you’re not going in with the attitude of converting the business, you’re not taking the right approach. It’s not “all about ideas” or “consumer insights” in 2010. In fact, you should forget the brief. And definitely forget the agenda. Based on the latest strategies from Mirren’s on-site training, this double-length session will laser in on exactly what has changed in 2010. It follows with the steps you must take to make the kind of impact your prospects will not soon forget:

                                          • Why the client makes their decision in the first 10 minutes.
                                          • The two most important ideas you must hammer home.
                                          • Opening with a bang, then holding them right through.
                                          • Why you should never present spec work.
                                          • The role of analytics.
                                          • How to sell business impact.
                                          • Pitch team members.
                                          • Presentation structure & design.
                                          • Dressing the room.

                                          Note: This is a double-length hands-on working session that begins with instruction. It is then followed with all participants doing a rewrite of their existing capabilities presentation. Coaching and support will be provided.

                                          Mirren Training: Brent Hodgins, Managing Partner & Director of Client Services

                                          Agency Growth Case Study Panel

                                          Rockfish Interactive
                                          PJA Advertising + Marketing
                                          Sapient
                                          The Brooklyn Brothers

                                          Advanced Capabilities Writing:

                                          Bring/Evaluate/Rewrite Your Presentation (part one)

                                          Mirren Training

                                          11:15 AM
                                          TUESDAY - Break-out Sessions

                                          Client Negotiation Skills:

                                          Securing the Best Possible Deal

                                          Track: Small-Mid Agency

                                          Congratulations… you won the business! Well, almost. Now you must begin the fee and contract negotiations. Does this process give you stress akin to a day-long root canal?

                                          The Gap Partnership is a global firm that specializes in negotiation consulting. In this session, they will provide cutting-edge strategies and tools that you can apply to secure the best possible outcome from your next client negation. Areas covered will include:

                                          • Getting inside the head of your client (marketing & procurement).
                                          • Planning your negotiation strategy and tactics.
                                          • Understanding competitive and collaborative negotiations (and when each is appropriate).

                                          The Gap Partnership trains and consults with some of the most sophisticated negotiators and will use real-world examples from their work.

                                          The Gap Partnership: Simon Brocklehurst, Partner

                                          Advanced Capabilities Writing:

                                          Bring/Evaluate/Rewrite Your Presentation (part two)

                                          Track: Large Agency, Small-Mid Agency, Hands-on Sessions

                                          The hands-on working session continues from Part One at 10:00am. This double-length session will begin with instruction and be followed by everyone doing a rewrite of their existing presentation. Learn exactly how to make the kind of impact your prospects will not soon forget.

                                          Note: You may not join this session part way through. You must participate from the beginning at 10:00am.

                                          Mirren Training: Brent Hodgins, Managing Partner & Director of Client Services
                                          Get Involved - Engage the Speaker/Panel

                                          Client Negotiation Skills:

                                          Securing the Best Possible Deal

                                          The Gap Partnership

                                          Advanced Capabilities Writing:

                                          Bring/Evaluate/Rewrite Your Presentation (part two)

                                          Mirren Training

                                          02:00 PM
                                          TUESDAY

                                          How I'm Converting Meetings Right Now:

                                          206% Growth in Two Years

                                          Track: Small-Mid Agency

                                          The Mirren team holds a lot of pride for this particular session. Cinquino+co applied lessons learned from this conference, which they credit for helping to completely transform the agency – during the recession. We love the underdog. We love come-back stories, and this is a good one.

                                          Just a few short years ago, the agency was facing massive client cutbacks and no pipeline. The agency’s future existence was uncertain. However with the tenacity of the agency’s president, John Cinquino, the firm managed to stabilize with a loyal team and base of clients. But then, as the recession kicked in, so did their exponential growth. In a very short period they not only bounced back, but have created an unstoppable new business machine. Proactive prospecting is that the core of their new engine. But should they decide to enter a competitive review, their win rate is 75%. In a case study format, Cinquino will cover:

                                          • How crisis stimulates opportunity.
                                          • Looking outside the agency world to realize the need for a new business team.
                                          • How to adapt account planning and prepare to convert the first meeting.
                                          • Total agency involvement from the top down.
                                          • Less is more, quality not quantity is the path to victory.
                                          • How to adapt some of what you will learn at this conference to make it your own.
                                          cinquino+co.: John V. Cinquino, President

                                          How I'm Converting Meetings Right Now:

                                          206% Growth in Two Years

                                          cinquino+co.

                                          03:30 PM
                                          TUESDAY

                                          Initial Outreach Scripting:

                                          Crafting Your Voice Mails, Emails & Direct Mail

                                          Track: Small-Mid Agency
                                          You have only one chance for a first impression. Given this, and the short attention span of clients, there are several critical points that you must make within the first few seconds or lines of your outreach. Here, you will move step-by-step through a process that will help you to craft the messaging that will best hook your prospects. The session will also cover outreach strategies, tools and tactics to help you develop your entire outreach strategy.

                                          Ultimately, the goal is to get the prospect on the phone, to convert the phone call into a meeting… and the meeting into the first project. Leave with a plan and scripts that you will have written to begin using when you get back to the agency.
                                          Mirren Training: Bob Wiesner, Director

                                          Initial Outreach Scripting:

                                          Crafting Your Voice Mails, Emails & Direct Mail

                                          Mirren Training

                                          04:30 PM
                                          TUESDAY

                                          The Client Perspective:

                                          Relationship & Courting Advice for 2010

                                          Track: Large Agency, Small-Mid Agency

                                          Each year, we host several top clients as they provide a frank perspective on agencies. What is top of mind for them coming out of the recession? How are they balancing short-term revenue goals with long-term strategic objectives? What does it take to get in the door? Where will their spending increase? Where will it be cut further? Will procurement ever get a grip on reality?

                                          Past panelists have included the marketing chiefs from General Mills, JetBlue, Toyota, BMW Mini, Xbox, GE, Verizon, to name a few.

                                          This year, the panel will be hosted by Peter Krainik, CEO of The CMO Club, an exclusive network of top CMOs. 

                                            The Client Perspective:

                                            Relationship & Courting Advice for 2010

                                            10:00 AM
                                            WEDNESDAY - Break-out Sessions

                                            Recovery: How Consumers and Companies Are Really Responding

                                            Track: Large Agency, Small-Mid Agency
                                            The economy is starting to rebound, but what does that really mean for consumers and companies? Where are people actually spending money? And what companies and industries are flourishing despite the downfall? Based on the latest research findings from Mintel, this session will arm you with critical new information. Take away key insights that will directly impact your targeting and approach to converting those target prospects.
                                            • Mintel International: Krista Faron, Lead Innovation Analyst
                                            • Mintel International: Gaby Fireman, SVP Corporate New Business, Head of Media UK and USA

                                            Advanced Final Pitch Deck Writing:

                                            Bring/Evaluate/Rewrite Your Presentation (part one)

                                            Track: Large Agency, Small-Mid Agency, Hands-on Sessions

                                            In 2010, you must convert every single opportunity that presents itself. But as you know, a “big idea” in no way guarantees a win. Facing competition like you’ve never experienced before and the fickle nature of clients, selling that big idea is a real challenge. There’s nothing worse than receiving the call where you’re told, “Sorry, but you came in… second.”

                                            Based on the latest insights from Mirren’s on-site training, this double-length session will focus in on how to orchestrate the entire final pitch presentation – with the end goal of converting every prospect. Completely new strategies have been incorporated into this 2010 session, including a look at procurement, selling the value of your work, analytics and the mind of the decision-maker. This session will address:

                                            • Why you’ve written your presentation for the wrong person.
                                            • Becoming the prospect’s champion.
                                            • Pre-empting procurement.
                                            • Selling the value of your work.
                                            • Storytelling and dramatic arcs.
                                            • Measurement and analytics.
                                            • Presentation structure.
                                            • Presentation design.
                                            • Visual aids.
                                            • Room theater.

                                            Note: This is a double-length hands-on working session that begins with instruction. It is then followed with all participants doing a rewrite of an existing final pitch presentation. Bring a print-out of a representative pitch presentation to work with. You may also work with one on your laptop. Coaching and support will be provided.

                                            Mirren Training: Bob Wiesner, Director

                                            Recovery: How Consumers and Companies Are Really Responding

                                            Mintel International
                                            Mintel International

                                            Advanced Final Pitch Deck Writing:

                                            Bring/Evaluate/Rewrite Your Presentation (part one)

                                            Mirren Training

                                            11:15 AM
                                            WEDNESDAY

                                            Advanced Final Pitch Deck Writing:

                                            Bring/Evaluate/Rewrite Your Presentation (part two)

                                            Track: Large Agency, Small-Mid Agency, Hands-on Sessions

                                            The double-length hands-on working session continues from Part One at 10:00am. This session begins with instruction. It is then followed with all participants doing a rewrite of an existing final pitch presentation. Bring a print-out of a representative pitch presentation to work with. You may also work with one on your laptop. Coaching and support will be provided.

                                            Create a more impactful final pitch approach that you can apply to all of your presentations.

                                            Note: You may not join this session part way through. You must participate from the beginning at 10:00am.

                                            Mirren Training: Bob Wiesner, Director
                                            Get Involved - Engage the Speaker/Panel

                                            Advanced Final Pitch Deck Writing:

                                            Bring/Evaluate/Rewrite Your Presentation (part two)

                                            Mirren Training

                                            01:30 PM
                                            WEDNESDAY

                                            A Formula for Fueling Agency New Business through Social Media

                                            Track: Large Agency, Small-Mid Agency

                                            This session will provide a step-by-step overview and guide for creating a social media strategy to build credibility quickly and to generate inbound new business leads for your agency:

                                            • Major Shift in Advertising Means a Shift for Agency New Business Practices
                                            • The 4 Ways Social Media is Changing Ad Agency New Business
                                            • The Benefits of Social Media for Ad Agency New Business
                                            • The Best First Steps Into Social Media
                                            • A 4 Step Approach to a Social Media Plan
                                            • Social Media Best Practices: Twitter, Facebook, LinkedIn and Blogging
                                            • Time Management: How Do I Keep Up with Social Media?

                                            Michael Gass Consulting: Michael Gass, Owner
                                            Get Involved - Engage the Speaker/Panel

                                            A Formula for Fueling Agency New Business through Social Media

                                            Michael Gass Consulting

                                            03:00 PM
                                            WEDNESDAY - Break-out Sessions

                                            Capitalizing on the Next 24 Months

                                            Track: Large Agency, Small-Mid Agency
                                            These cutting-edge agencies will discuss the most significant opportunities over the next two years. What are the most significant business opportunities right now? What are the opportunities looking ahead 24 months? Understand more about what these highly successful agencies do differently - and no matter what type of agency you are, learn more about evolving your own business.

                                            Beating Larger Agencies

                                            Track: Small-Mid Agency, Agency Principals

                                            Is there a direct correlation between the size of an agency and its ability to win business? Absolutely not. Each week the headline are peppered about how the larger agencies are having just as difficult a time right now. In fact, there has never been a better opportunity to go after bigger and better accounts. Not only are the larger agencies in a more vulnerable state, but clients are looking outside for ideas. Clients are open to the right ideas, packaged and positioned in the right manner. At the core, is properly organizing and deploying the resources you already have in place.

                                            Learn new insights from the business development consulting and training boutique that has improved the win rate of agencies across the country. This session will look at exactly what it takes to go up against and beat larger agencies in competitive pitching/RFPs and in prospecting.

                                            Mirren Training: Brent Hodgins, Managing Partner & Director of Client Services

                                            Capitalizing on the Next 24 Months

                                            Razorfish Europe
                                            Deep Focus
                                            Big Spaceship

                                            Beating Larger Agencies

                                            Mirren Training

                                            10:00 AM
                                            TUESDAY

                                            Advanced Capabilities Writing:

                                            Bring/Evaluate/Rewrite Your Presentation (part one)

                                            Track: Large Agency, Small-Mid Agency, Hands-on Sessions

                                            If you’re not going in with the attitude of converting the business, you’re not taking the right approach. It’s not “all about ideas” or “consumer insights” in 2010. In fact, you should forget the brief. And definitely forget the agenda. Based on the latest strategies from Mirren’s on-site training, this double-length session will laser in on exactly what has changed in 2010. It follows with the steps you must take to make the kind of impact your prospects will not soon forget:

                                            • Why the client makes their decision in the first 10 minutes.
                                            • The two most important ideas you must hammer home.
                                            • Opening with a bang, then holding them right through.
                                            • Why you should never present spec work.
                                            • The role of analytics.
                                            • How to sell business impact.
                                            • Pitch team members.
                                            • Presentation structure & design.
                                            • Dressing the room.

                                            Note: This is a double-length hands-on working session that begins with instruction. It is then followed with all participants doing a rewrite of their existing capabilities presentation. Coaching and support will be provided.

                                            Mirren Training: Brent Hodgins, Managing Partner & Director of Client Services

                                            Advanced Capabilities Writing:

                                            Bring/Evaluate/Rewrite Your Presentation (part one)

                                            Mirren Training

                                            11:15 AM
                                            TUESDAY

                                            Advanced Capabilities Writing:

                                            Bring/Evaluate/Rewrite Your Presentation (part two)

                                            Track: Large Agency, Small-Mid Agency, Hands-on Sessions

                                            The hands-on working session continues from Part One at 10:00am. This double-length session will begin with instruction and be followed by everyone doing a rewrite of their existing presentation. Learn exactly how to make the kind of impact your prospects will not soon forget.

                                            Note: You may not join this session part way through. You must participate from the beginning at 10:00am.

                                            Mirren Training: Brent Hodgins, Managing Partner & Director of Client Services
                                            Get Involved - Engage the Speaker/Panel

                                            Advanced Capabilities Writing:

                                            Bring/Evaluate/Rewrite Your Presentation (part two)

                                            Mirren Training

                                            10:00 AM
                                            WEDNESDAY

                                            Advanced Final Pitch Deck Writing:

                                            Bring/Evaluate/Rewrite Your Presentation (part one)

                                            Track: Large Agency, Small-Mid Agency, Hands-on Sessions

                                            In 2010, you must convert every single opportunity that presents itself. But as you know, a “big idea” in no way guarantees a win. Facing competition like you’ve never experienced before and the fickle nature of clients, selling that big idea is a real challenge. There’s nothing worse than receiving the call where you’re told, “Sorry, but you came in… second.”

                                            Based on the latest insights from Mirren’s on-site training, this double-length session will focus in on how to orchestrate the entire final pitch presentation – with the end goal of converting every prospect. Completely new strategies have been incorporated into this 2010 session, including a look at procurement, selling the value of your work, analytics and the mind of the decision-maker. This session will address:

                                            • Why you’ve written your presentation for the wrong person.
                                            • Becoming the prospect’s champion.
                                            • Pre-empting procurement.
                                            • Selling the value of your work.
                                            • Storytelling and dramatic arcs.
                                            • Measurement and analytics.
                                            • Presentation structure.
                                            • Presentation design.
                                            • Visual aids.
                                            • Room theater.

                                            Note: This is a double-length hands-on working session that begins with instruction. It is then followed with all participants doing a rewrite of an existing final pitch presentation. Bring a print-out of a representative pitch presentation to work with. You may also work with one on your laptop. Coaching and support will be provided.

                                            Mirren Training: Bob Wiesner, Director

                                            Advanced Final Pitch Deck Writing:

                                            Bring/Evaluate/Rewrite Your Presentation (part one)

                                            Mirren Training

                                            11:15 AM
                                            WEDNESDAY

                                            Advanced Final Pitch Deck Writing:

                                            Bring/Evaluate/Rewrite Your Presentation (part two)

                                            Track: Large Agency, Small-Mid Agency, Hands-on Sessions

                                            The double-length hands-on working session continues from Part One at 10:00am. This session begins with instruction. It is then followed with all participants doing a rewrite of an existing final pitch presentation. Bring a print-out of a representative pitch presentation to work with. You may also work with one on your laptop. Coaching and support will be provided.

                                            Create a more impactful final pitch approach that you can apply to all of your presentations.

                                            Note: You may not join this session part way through. You must participate from the beginning at 10:00am.

                                            Mirren Training: Bob Wiesner, Director
                                            Get Involved - Engage the Speaker/Panel

                                            Advanced Final Pitch Deck Writing:

                                            Bring/Evaluate/Rewrite Your Presentation (part two)

                                            Mirren Training

                                            Back to Top

                                            "Came to Mirren full of poise and attitude, only to find out that despite wins, we had more to learn. Solid, actionable strategies that are unmatched anywhere… a must for anyone in business development."

                                            Cristiano Alburitel

                                            Butler, Shine, Stern

                                            Conference Partners





                                            Featured Sessions

                                            • Building a Profitable Social
                                              Media Practice
                                            • Creating New Revenue Streams
                                            • Case Study: "How I'm Converting Meetings Right Now"
                                            • Negotiation Skills
                                            • Bring/Evaluate/Rewrite Your Capabilities
                                            • Taking Back Power From Procurement
                                            • Advanced RFP/Case Study Writing
                                            • Beating Larger Agencies
                                            • Lead Gen with Social Media


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